Statement on quality policy
NEXIA CONSULTING S.R.L
NEXIA CONSULTING SRL is a company offering integrated IT services that has as strategic objective the occupation of the leading market position in the field, following the constant increase of the market quota in Bihor county and the increase of turnover in absolute terms based on seriousness, performance and respect to the customer.
In order to achieve the strategic vision of the company, Nexia Consulting has established a set of policies and objectives aimed at implementing and certifying a Quality Management System that meets the EN ISO 9001: 2015 standard, based on the identification of the main processes that describe our activities, inspire credibility, increase customer satisfaction, help improve service performance, and develop balanced relationships with all stakeholders: customers, suppliers, authorities, banks, employees, shareholders and society as a whole.
For Customers, our company offers complete and personalized, effective solutions that are developed and implemented for any kind of project and according to the wishes and requirements of each customer. As a customer orientation, the image of the company lies in the services offered and for this reason maintaining our quality of service remains our primary objective.
For employees, within the company we ensure a microclimate corresponding to the field of activity, controlled training for the adherence to occupational safety standards, continuous improvement of the professional training of our employees and, last but not least, support the development of each employee’s professional career.
The specific nature of Nexia Consulting’s activity, requires that the equipment used in the works to be purchased after a selection of suppliers by well-established methods that allow collaboration only with those suppliers that offer qualitative parameters that meet our requirements and exigencies.
The shareholders ensure their profitability as a long-term society through their competitiveness and quality of service.
The company operates in compliance with all the rules in force.
The main objectives pursued are
Increasing customer satisfaction
Increasing our efficiency
Maintaining and expanding the market segment
Improving employee training
Improving financial and economic performance
These objectives are detailed and set out annually in a specific, clear and quantifiable manner for each activity, their achievement being constantly pursued in order to achieve the satisfaction of our customers, to permanently improve our activity and performance and to fulfill the strategic objectives of our company.
“I am committed to providing all the resources, including my personal example, necessary to meet the requirements and continuously improving the effectiveness of the quality management system.”
Director General – Dorina Ianc